Skip to content
iCEV Tutorial

Digital Voucher vs. Voucher Code

Tutorials-2

Digital Voucher, Voucher Code, or Student Entry

When proctoring certification exams there are three choices:

  • Digital Voucher (selected by default)
  • Voucher Code
  • Student Entry

 

Digital Voucher

This is a digital version of the manual voucher code. When selected the learner will be sent directly into certification exam.

Please do the following:

  1. Select Digital Voucher (should be selected by default)
  2. Click the Approved checkbox
  3. Click Begin Exam

DigitalvsVoucherCode1

Instructor View

Voucher Code

This is a manual code that must be entered. In the past teachers would have to give out the code and have the learner enter it or the teacher would go to the learner and enter it for them. Now the code can be entered from the Proctor Exams screen.

Please do the following:

  1. Select Voucher Code
  2. Type in the Voucher code in the provided text box
  3. Click the Approved checkbox
  4. Click Begin Exam

DigitalvsVoucherCode2

Instructor View

Student Entry

When this option is selected the student will be sent to a manual voucher code or credit card screen. The learner would then provide the necessary information. After submitting the necessary information, they would be sent to the final certification exam.

DigitalvsVoucherCode3

DigitalvsVoucherCode4

Learner View

Troubleshooting

The learner was set for manual voucher; but when the learner entered to take the final certification exam they were brought to a Select Method of Payment screen.

This happens for two reasons:

  1. The manual voucher code that was entered was invalid
  2. The manual voucher code had been used previously

We're Here to Help

If you have any questions or need additional support, please contact us using one of the options below:

hybrid_site_icon_1.png800.922.9965