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Proctoring Overview

Guidelines for Proctoring Certification Exams on the iCEV Testing Platform

In order to ensure a secure testing environment, it is essential every proctor understands and utilizes the following procedures during all certification exams through the iCEV testing platform.

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Educational Setting

  • Certification exams consist of 100 questions in a variety of formats: multiple choice, sort order, diagramming, matching, labeling and other types. The question bank and order is randomized for each certification exam.

  • The average time for completion of a certification exam is 65 minutes; however, the exam is not timed. 

    • Please note the certification exam will time out after one hour of inactivity.

  • After the exam has been initiated, the candidate must complete the exam in the same session unless he/she has an accommodation that states otherwise. Please allow appropriate time windows to ensure completion of the exam.

  • Certification candidates may take breaks as needed.

  • For optimum performance, it is recommended to initiate the exam on machines equipped with the latest Chrome browser and a hard-wired connection (i.e., desktop computers).

  • It is the responsibility of the proctor to ensure candidates accessed the certification exam with their unique iCEV credentials.

  • The proctor should be actively monitoring to ensure the candidate does not have any questions or technical issues and to monitor the candidate’s use of the internet. During the exam, the only approved use of the internet is for the exam itself. Candidates are prohibited from opening additional browsers.  

  • The use of secondary electronic devices by the certification candidate such as cell phones, tablets, and desktop/laptop computers is strictly prohibited; however, calculators not on these devices are allowed. To prevent the use of these devices, the proctor should consider the following suggestions:

    • Placing backpacks at the front of the room

    • Placing the candidate’s cell phone on a separate desk

    • In the case of multiple students testing in the same environment, seating students throughout the room instead of side-by-side

  • Printouts and screenshots of certification questions and reports are strictly prohibited.

  • The proctor can provide support and technical instruction to certification candidates when needed (i.e., technology troubleshooting and exam procedures).

  • The proctor must be aware of any accommodations the candidate requires, including, but not limited to, reading questions and/or answers aloud, extended time for testing, multiple test sessions and use of a dictionary.

  • Is it the responsibility of the proctor to ensure all certification candidates follow the certification exam rules and guidelines. If the proctor observes any behavior that violates the rules and guidelines, the proctor must take necessary actions to prevent further violations. If cheating or irregularities are discovered by the proctor or the testing platform, the certification candidate will be required to re-take the exam under the observation of a different proctor. 

  • When testing in an educational setting, district personnel may serve as proctors as long as they have read and agreed to the proctor rules and guidelines and meet local and state requirements for proctoring. Before proctoring a certification exam, the proctor must read and digitally sign the proctor agreement to ensure all rules and guidelines will be followed during the certification exam. 

  • If a candidate requests to retake a certification exam, it is left to the discretion of educational personnel to decide if and when a candidate can retake an exam. Be aware, the candidate will be required to enter a new certification voucher, credit card payment or digital voucher for each certification exam that is attempted.


Virtual Setting

Remote proctoring is the process of taking an exam while the test taker is in one location and the educational institution-provided virtual proctor is in another location.

Virtual proctor is a live human who remotely watches the test taker during the exam. This person must see the test candidate and the exam synchronously, as well as the environment in which the test is taken.

Process of virtually proctoring industry certification exams:

  •  The virtual proctor may facilitate the certification final exam process with up to 10 certification candidates at a time through an online video platform such as Zoom, Teams, etc.
     
  • Certification candidates must turn off phones and other devices with internet capabilities
     
  • The virtual proctor will invite each certification candidate into an independent and private break-out room where they will be asked to show a form of photo identification to confirm identity of student iCEV account (student identification card, driver’s license, etc.)
     
  • Once admitted into independent and private break out rooms, certification candidates must enable their cameras, turn microphones on and have their screens shared at all times
     
  • The virtual proctor may then allow the certification candidates to begin the exam
     
  • Once all are testing, the virtual proctor must join the certification candidates break out rooms individually and at random to ensure all are following the virtual testing guidelines

If a certification candidate does not follow the guidelines the proctor must invalidate their certification exam by contacting customersupport@icevonline.com


Workplace Setting

  • Certification exams consist of 100 questions in a variety of formats: multiple choice, sort order, diagramming, matching, labeling and other types. The question bank and order is randomized for each certification exam.

  • The average time for completion of a certification exam is 65 minutes; however, the exam is not timed. 

  • After the exam has been initiated, the candidate must complete the exam in the same session unless he/she has an accommodation that states otherwise. Please allow appropriate time windows to ensure completion of the exam.

  • Certification candidates may take breaks as needed.

  • For optimum performance, it is recommended to initiate the exam on machines equipped with the latest Chrome browser and a hard-wired connection (i.e., desktop computers).

  • It is the responsibility of the proctor to ensure candidates accessed the certification exam with their unique iCEV credentials.

  • The proctor should be actively monitoring to ensure the candidate does not have any questions or technical issues and to monitor the candidate’s use of the internet. During the exam, the only approved use of the internet is for the exam itself. Candidates are prohibited from opening additional browsers.  

  • The use of secondary electronic devices by the certification candidate such as cell phones, tablets, and desktop/laptop computers is strictly prohibited; however, calculators not on these devices are allowed. To prevent the use of these devices, the proctor should consider the following suggestions:

    • Placing backpacks at the front of the room

    • Placing the candidate’s cell phone on a separate desk

    • In the case of multiple students testing in the same environment, seating students throughout the room instead of side-by-side

  • Printouts and screenshots of certification questions and reports are strictly prohibited.

  • The proctor can provide support and technical instruction to certification candidates when needed (i.e., technology troubleshooting and exam procedures).

  • The proctor must be aware of any accommodations the candidate requires, including, but not limited to, reading questions and/or answers aloud, extended time for testing, multiple test sessions and use of a dictionary.

  • Is it the responsibility of the proctor to ensure all certification candidates follow the certification exam rules and guidelines. If the proctor observes any behavior that violates the rules and guidelines, the proctor must take necessary actions to prevent further violations. If cheating or irregularities are discovered by the proctor or the testing platform, the certification candidate will be required to re-take the exam under the observation of a different proctor. 

  • When testing in an educational setting, district personnel may serve as proctors as long as they have read and agreed to the proctor rules and guidelines and meet local and state requirements for proctoring. Before proctoring a certification exam, the proctor must read and digitally sign the proctor agreement to ensure all rules and guidelines will be followed during the certification exam. 

  • If a candidate requests to retake a certification exam, it is left to the discretion of educational personnel to decide if and when a candidate can retake an exam. Be aware, the candidate will be required to enter a new certification voucher, credit card payment or digital voucher for each certification exam that is attempted.


Individual Setting

As the certification candidate you must agree to the following conditions:
 

  • Certification exams consist of 100 questions in a variety of formats: multiple choice, sort order, diagramming, matching, labeling and other types. The question bank and order is randomized for each certification exam.

  • The average time for completion of a certification exam is 65 minutes; however, the exam is not timed.

  • After the exam has been initiated, the candidate must complete the exam in the same session unless he/she has an accommodation that states otherwise. Please allow appropriate time windows to ensure completion of the exam.

  • Certification candidates may take breaks as needed.

  • For optimum performance, it is recommended to initiate the exam on machines equipped with the latest Chrome browser and a hard-wired connection (i.e., desktop computers).

  • The use of secondary electronic devices by the certification candidate such as cell phones, tablets and desktop/laptop computers are strictly prohibited; however, calculators not on these devices are allowed.

  • Printouts and screenshots of certification questions and reports are strictly prohibited.

  • Be aware, if the candidate requests to retake the certification exam, the candidate will be required to enter a new certification voucher, credit card payment or digital voucher for each certification exam that is attempted.
     

Be aware the proctor will have read and agreed to the following guidelines:
 

  • The proctor should be actively monitoring to ensure the candidate does not have any questions or technical issues and to monitor the candidate’s use of the internet. During the exam, the only approved use of the internet is for the exam itself. Candidates are prohibited from opening additional browsers. 

  • The proctor can provide support and technical instruction to certification candidates when needed (i.e., technology troubleshooting and exam procedures).

  • The proctor must be aware of any accommodations the candidate requires, including, but not limited to, reading questions and/or answers aloud, extended time for testing, multiple test sessions and use of a dictionary.

  • Is it the responsibility of the proctor to ensure all certification candidates follow the certification exam rules and guidelines. If the proctor observes any behavior that violates the rules and guidelines, the proctor must take necessary actions to prevent further violations. If cheating or irregularities are discovered by the proctor or the testing platform, the certification candidate will be required to re-take the exam under the observation of a different proctor.

  • Before proctoring a certification exam, the proctor must read and digitally sign the proctor agreement to ensure all rules and guidelines will be followed during the certification exam.

 

Any questions regarding certification exams and the proctoring of certification exams should be directed to customersupport@icevonline.com or 800-922-9965. If possible, ask questions before the start of the exam.